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SOCIAL MEDIA IN TIMES OF CRISIS
Professor Terry Flew, Dr Axel Bruns, Dr Jean Burgess, Dennis Atkins, Kym Charlton, Dr Kelly McWilliam
Date: Monday 4 April, 2011
Time: 9:45am - 2:00pm
Venue: State Library of Queensland, Brisbane
The unprecedented use and role of social media during the recent devastating floods occurring in South-East Queensland has emerged as a singularly unifying issue in both the lead-up and clean up to a natural disaster which destroyed lives, houses and property.
Although online and mobile media is now well established as a significant tool for public communication among citizens and civic authorities, its astounding role during the floods as both a source of primary source of official communication and amplification of interpersonal and word-of-mouth communication has attracted significant attention and analysis in the worlds of both academia and policy.
Instant communication using social media such as Twitter and Facebook helps citizens to maintain a constant dialogue with governments; this dialogue can be especially valuable during times of crisis, but requires a careful recalibration of communication strategies on both sides in order to maximise efficiency and avoid the spreading of misinformation.
As part of the Eidos Institutes National Symposium Series seeking to create a series of discussions linking the arms of policy, politics and research this symposium will explore the use of social media as a means of communication between governments and citizens in times of crisis. It will present a first analysis of online public communication during the floods, as well as observations from key decision-makers at various levels of government.
Why Attend
- Hear from key decision makers across various levels of government
- Develop better understanding of the use of social media as a means of dissemination
- Hear from leading researchers
Who Should Attend
- Key decision makers in government;
- Academics focused on evidence based research regarding sociology, communications, impact and evolution of technology on communication and media; journalists and media representatives;
- Private and public sector representatives from communication, media and marketing departments;
- Online media representatives; and
- New media and social networking experts and active participants.
Contributors
- Dennis Atkins; National Affairs Editor, Courier Mail
- Dr. Mark Bahnisch; Sociologist and Social Media Expert
- Dr. Axel Bruns; ARC Centre of Excellence for Creative Industries and Innovation, Queensland University of Technology
- Dr. Jean Burgess; ARC Centre of Excellence for Creative Industries and Innovation, Queensland University of Technology
- Kym Charlton; Executive Director Media and Public Affairs, Queensland Police Services
- Eileen Culleton; Emergency 2.0 Wiki Project Leader, Gov2qld
- Professor Terry Flew; Creative Industries Faculty, Queensland University of Technology
- Amanda Gearing; MA Research, Queensland University of Technology
- Dr. Kelly McWilliam; Communication and Media, University of Southern Queensland
- Monique Potts; ABC Innovation
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Download the conference brochure
which includes a full timetable and
presenter bios.
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